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💡 Kanata Repair Studio – Refund & Warranty Policy

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At Kanata Repair Studio, your satisfaction matters to us. We want you to feel confident that every repair and every part is reliable and backed by our care.

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💳 Refunds

• If a repaired part or service does not perform as expected, we are happy to review the issue and provide a solution.

• To process a refund or replacement, the replaced part must be returned to us for inspection.

• Approved refunds are issued to the original payment method and typically take 5–7 business days to process.

• Once a repair has been completed, labor charges are non-refundable. Parts and service concerns are handled under our warranty policy below.

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🛡️ 60-Day Warranty Coverage

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• All repairs include a 60-day warranty from the date of service.

• This warranty covers defects related to the replaced part and workmanship.

• If an issue occurs during the warranty period due to the part we installed or the repair work performed, we will repair or replace it at no additional cost.

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❌ What’s Not Covered

 

The warranty does not cover:

• Accidental or physical damage after the repair (drops, cracks, liquid or water damage).

• Damage caused by misuse, impact, or power surges.

• Further repairs, modifications, or tampering performed by another service provider.

• Issues unrelated to the original repair or the part that was replaced.

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📌 Additional Notes

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• Warranty service requires proof of the original repair.

• Devices showing signs of physical or liquid damage after repair may void the warranty.

• This warranty is non-transferable and applies only to the original service performed.

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