Terms & Conditions

1. Services

Kanata Repair Studio provides device repair services and replacement parts with care and professionalism. Service times are estimates and may vary depending on part availability and repair complexity.

2. Payment

Full payment is due upon completion of service unless otherwise agreed. Deposits may be requested to secure parts or appointments.

3. Warranty

All repairs include a warranty covering both labor and parts used. Warranty applies only to the specific repair performed and is valid for the stated period from the repair date.

4. Refunds

Refunds are available if a part or repair is faulty, once the replaced part is returned. Refunds are processed to the original payment method within 5–7 business days.

5. Exclusions

The warranty and refund policy do not cover:

Accidental or liquid damage after repair
Tampering or further repairs by third parties
Issues unrelated to the original service or part supplied

6. Liability

While we take every precaution, Kanata Repair Studio is not responsible for data loss, software issues, or further damage caused by pre-existing conditions in the device. Customers are encouraged to back up data before repair.

7. Customer Responsibilities

Customers must disclose any prior repairs, modifications, or issues with the device. Devices not collected within 60 days of completion may incur storage fees or be recycled.